Privacy Policy
Last updated: January 29, 2026
Introduction
Dubrovnik Unwind ("we", "us", "our") operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.
Information Collection and Use
We collect several types of information for various purposes to provide and improve our service to you.
Types of Data Collected
- Personal Data: Name, email address, phone number, and country of residence provided when making a booking.
- Usage Data: IP address, browser type, pages visited, time and date of visit — collected via Google Analytics.
- Booking Data: Tour preferences, dates, guest numbers, and any special requests submitted through our booking form.
How We Use Your Data
- To process and confirm your booking
- To communicate with you about your reservation
- To improve our website and services
- To comply with legal obligations
Data Storage
Booking data is stored securely on our server. We do not sell or share your personal data with third parties except where necessary to process your payment (Stripe) or communicate with you (email services).
Cookies
We use Google Analytics cookies to understand how visitors use our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@dubrovnikunwind.com.
Data Retention
We retain booking data for a maximum of 2 years after your tour date, after which it is permanently deleted.
Third-Party Services
We use Stripe for payment processing. Please review Stripe's Privacy Policy for their data practices.
Contact
Questions about this policy? Email us at info@dubrovnikunwind.com.